Ez a párbeszéd hasznos lehet, ha külföldön internetet szeretnél beköttetni.
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Operator: Sky Customer Service. How may I help you?
Man: Hello. I’d like to order broadband internet.
Operator:Can you tell me your name and address, please?
Man:Yes, my name is George Bell, and my address is 24 Steine Street, Brighton , East-Sussex. The postal code is BN2 1TE.
Operator: Okay. I can see that the previous owner was a customer of ours, so we can connect you straight away.
Man: Oh, that sounds great!
Operator: So, which package did you choose?
Man: Fibre with unlimited usage.
Operator: All right. That will be £20 a month, and you’ll have unlimited internet access, 24/7 technical support, and one of the best wireless routers. It also includes evening and weekend UK
calls with Sky Talk Freetime at no extra charge.
Man: Does it apply to any phone call?
Operator: No, it applies to evening and weekend UK landline calls, but the package also offers great value call rates to UK mobiles and international landlines, too.
Man: Oh, brilliant. That will be perfect.
Operator: All right… and now can I have your credit card details?
Man: Certainly.
IMPORTANT PHRASES
How may I help you? – Miben segíthetek?
I’d like to order broadband internet. – Szélessávú internetet szeretnék rendelni.
… was a customer of ours. – … az ügyfelünk volt.
We can connect you straight away. – Azonnal csatlakoztatni tudjuk.
That sounds great! – Ez nagyszerűen hangzik.Which … did you choose? – Melyik …-t választotta?
It also includes … . – Ez a/az …-t is magába foglalja.
at no extra charge – külön díjazás nélkül
Does it apply to … ? – Ez vonatkozik a …-ra/-re is?
That will be perfect. – Az nagyszerű lesz.
Can I have your credit card details? – Megkaphatnám a hitelkártya adatait?
IMPORTANT WORDS
to order – (meg)rendelni
broadband internet – szélessávú internet
postal code – irányítószám
previous owner – korábbi tulajdonos
customer – vásárló, ügyfél
to connect – kapcsolni, kapcsolódni
straight away – azonnal
unlimited –korlátlan
usage – használat
internet access – internet hozzáférés
wireless – vezetéknélküli
to include – magába foglal
to apply – alkalmaz, vonatkozik
landline – vezetékes telefon