How to confirm travel arrangements in a letter

How to confirm travel arrangements in a letter

Dear Mr Brown,

This is to confirm the arrangements we discussed over the phone today. Enclosed are your airline tickets for the British Airways Airlines, flight number 5123, leaving London at 6:30 a.m. on Friday, July 2, 2015, arriving in Moscow at 9:45 a.m. Our colleague Mr James Smith will meet you at the airport. He will be wearing a dark green name tag and there will be a blue flag in his hands with your name on it. As you requested, I left the return flight open to allow you some flexibility in your stay in Moscow.

I reserved a double room for you with a king-size bed at the Hotel Metropol for three nights. I’m sorry, but there were no rooms available with view to the Kremlin towers. I assure you, however, that the view is spectacular from any window in the hotel. The hotel is a two-minute walk from the main sights and the Red Square and it provides unbeatable service. High-speed WiFi access is available in every hotel room and the lobby.

I hope these arrangements meet your approval. If you need anything else, please call me at 123-4567. I am happy to help whatever problems may arise.

I look forward to your arrival.

Mr John Stuart

Imagine that you have to make travel arrangements for a colleague of yours who wants to travel from Barcelona to London. He wants to stay in a cheap hotel in a single room near the centre. WiFi is very important for him and wants to be flexible in his stay in London.

Fill in the gaps in the letter below.

Dear Ms ……,

This is to (1)………………………….. we discussed over the phone today. (2)……….. are your airline tickets for the British Airways Airlines, (3) ……….. 5123, leaving Barcelona at 6:30 a.m. on Friday, July 2, 2015, arriving in London  at 9:45 a.m. Our colleague Mr Joe Smith will meet you at the (4)………. He will be wearing a dark blue (5)……… and there will be a red (6)……. in his hands with your name on it. As you (7)…………., I (8) ………………….. left the return flight open to allow you some (9) …………… in your stay in London.

I reserved a (10) ………… room for you at the Hotel Queen for three nights. The hotel is a two-minute walk from the main sights and Oxford Street and it provides good service. High-speed WiFi access is available in every hotel room.

I hope these arrangements meet your (11)…………. If you need anything else, please call me at 123-4567. I am happy to help whatever problems may arise.

(12) ………………. your arrival.

Mr Edward King

Key:

1. confirm the arrangements

2. enclosed

3. flight number

4. airport

5. name tag

6. flag

7. requested

8. left the return flight open

9. flexibility

10. single

11. approval

12. I look forward to