Hallgasd meg az üzenetet a rögzítőről, majd csináld meg a feladatot!
Letölthető tartalmak
Hallgasd meg a szöveget, majd add meg a hiányzó információkat!
Caller: a) ………………..
Contact: work phone b) ……………….. or mobile c) ………………..
Problem: d) ……………….. reference number e) ………………..
Call back to f) ………………..
Hello, this is Mike Holland here. I’m just calling about the order you placed yesterday. Reference number is HU54. There’s a bit of a problem, I’m afraid. You ordered 350 boxes, but we can only supply 312 from stock. We’ll send them today. The other batch will be ready to ship in 3 days and we’ll send it express. We’re really sorry about the delay. Please call me back to confirm. My work number is 020 5376 1954 or you can get me on my mobile which is 09782 421349. Bye.
Answers:
Caller: a) Mike Holland
Contact: work phone b) 020 5376 1954 or mobile c) 09782 421349
Problem: d) can only supply 312, rest comes in 3 days Reference number e) HU54
Call back to f) confirm
